Handling Workplace Conflicts Effectively Training

Learn to resolve workplace conflicts with myTectra’s expert training. Build stronger teams and boost communication.

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Course Overview

Navigate Workplace Challenges – Expert-led training in conflict resolution, communication strategies & proactive issue management.

Handling Workplace Conflicts Effectively Training by myTectra helps professionals develop essential skills to identify, manage, and resolve conflicts constructively. This interactive course emphasizes communication, emotional intelligence, and negotiation techniques to turn conflicts into collaboration opportunities. Participants will learn to navigate difficult conversations, reduce workplace tension, and build a positive, productive environment. The training also focuses on mediation skills and real-life scenario practice to boost confidence. Ideal for managers, team leaders, and employees aiming to enhance workplace harmony and boost team performance.

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Learning Objectives

 

Who Can Attend

 

Curriculum

Introduction to Workplace Conflict
  • Understanding workplace conflict and its impact
  • Common sources and types of conflict
  • Recognizing early signs of conflict
Conflict Resolution Styles and Strategies
  • Exploring different conflict management styles
  • Identifying your personal conflict style
  • Effective strategies to manage and resolve conflicts
Communication Skills for Conflict Resolution
  • Active listening and empathy techniques
  • Using assertive communication to express concerns
  • Non-verbal cues and their role in conflict
Emotional Intelligence in Conflict Management
  • Managing emotions during conflicts
  • Developing self-awareness and self-regulation
  • Techniques to remain calm and focused
Collaborative Problem Solving
  • Steps for collaborative negotiation
  • Finding win-win solutions
  • Handling difficult conversations constructively
Mediation and Facilitation Skills
  • Role of a mediator in workplace conflicts
  • Facilitation techniques to guide conflict discussions
  • Practical mediation exercises
Real-Life Conflict Scenarios and Role-Plays
  • Practicing conflict resolution in simulated situations
  • Group feedback and reflection
  • Creating personal action plans for future conflicts

Get Started with a Demo

 

Key Features of our Training.


 

Testimonials

Success Stories in Their Own Words

“The conflict resolution models introduced were realistic and easy to implement. I appreciated the real-world case studies. Since the training, I’ve seen positive changes in how I deal with workplace friction. Great session from myTectra.”
Pradeep Kumar
Production Supervisor
“After attending this course, I no longer avoid tense conversations. The approach to turning conflict into productive dialogue was eye-opening. I feel more in control during disagreements and better equipped to support my team.”
Meenakshi
Team Lead
“As a manager, I found the framework for resolving tension within cross-functional teams very effective. It also made me reflect on my tone and timing when addressing issues. I recommend it for mid-level professionals.”
Subash Karan
Project Manager
“Workplace tension affected our output. This training made it clear: conflict isn’t bad—it’s unmanaged conflict that’s harmful. I’ve already seen calmer, quicker resolutions in our meetings. Wish we had done this earlier.”
Arjun M
Team Coordinator
 

FAQ's

What is the main objective of the Handling Workplace Conflicts Effectively Training?

The main objective of the Handling Workplace Conflicts Effectively Training is to equip participants with practical skills to identify, manage, and resolve conflicts constructively, fostering collaboration and positive outcomes at work.

What is the duration of the course?

The training typically spans 8 hours, myTectra also offers flexible schedules including weekday, weekend, and custom corporate sessions delivered online or in-person.

Will I receive a certificate after completing the training?

Yes, participants receive a certificate of completion from myTectra upon finishing the course.

Is this course available online or only in-person?

myTectra offers both online and in-person training options to accommodate different learning preferences.

What are the payment options?

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.

  • Visa Debit/Credit Card
  • American Express and Diners Club Card
  • Master Card
  • PayPal
  • Net Banking/Wire Transfer
  • UPI Payment such as Google Pay, PhonePe, Paytm
  • Cash/Cheque/DD ( Not for Online Training )
What if I have more queries?

Just give us a CALL at +918047112411 OR email at support@mytectra.com

 

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