Assertiveness in Workplace Communication Training

The Assertiveness in Workplace Communication Training by myTectra equips professionals with essential skills to express themselves confidently and respectfully. This course focuses on recognizing different communication styles, mastering assertive language and body cues, and managing emotions effectively. Through practical techniques and real-world role plays, participants learn to handle feedback, set boundaries, and navigate conflicts with confidence. This training enhances interpersonal skills, boosts self-confidence, and promotes a collaborative work culture. Perfect for those aiming to improve communication clarity and foster positive professional relationships.

Understand key principles of assertiveness to communicate clearly and respectfully.

Identify and differentiate between passive, aggressive, passive-aggressive, assertive styles.

Develop skills to use “I” statements, assertive body language effectively in the workplace.

Learn polite but firm ways to say “No” while maintaining positive professional relationships.

Manage emotions and stress to remain confident and assertive in challenging situations.

Practice delivering and receiving constructive feedback with assertiveness and respect.

Build resilience and confidence to overcome communication barriers at work successfully.

Team leaders and managers aiming to improve assertive communication skills at work.

Employees seeking to confidently express ideas and set boundaries professionally.

HR professionals looking to enhance workplace communication and conflict resolution.

Customer service representatives wanting to handle difficult interactions assertively.

Project managers who need to maintain respect and clarity in team communications.

Individuals aiming to build self-confidence and improve workplace relationships.

Definition and importance of assertiveness
Benefits of being assertive in the workplace
Common myths and misconceptions about assertiveness

Overview of passive, aggressive, passive-aggressive, and assertive styles
Identifying your personal communication style
Self-assessment activity for communication style awareness

Using effective “I” statements
Assertive body language and vocal tone
Respectful disagreement and boundary-setting techniques

How to say “No” politely but firmly
Constructive ways to handle criticism and conflict
Delivering and receiving feedback assertively

Role of emotional intelligence and self-awareness
Maintaining assertiveness under pressure
Building inner confidence and resilience

Practicing assertiveness in team meetings, one-on-ones, and emails
Peer feedback and group discussion
Developing a personal action plan for assertive communication

Summary of key tools and techniques
Strategies to overcome ongoing assertiveness challenges
Q&A session and final reflections

Expert Trainers

Learn from experienced professionals and industry experts with real-world knowledge.

Hands-On Training

Gain practical experience through real-world scenarios, projects, and interactive exercises.

Customizable Corporate Training

Tailored solutions to meet the unique needs of organisations and teams.

Certifications & Assistance

Courses are aligned with international standards and we also help you to prepare for globally recognised certifications.

Global Recognition

Trusted by individuals and enterprises worldwide, with a track record of successful alumni and partnerships.

24 x 7 Expert Support

We have a 24x7 online support team to resolve all your technical queries, through a ticket-based tracking system, for a lifetime.

“I struggled with saying ‘no’ before, but this course gave me tools to set boundaries firmly and politely. The group activities fostered learning through real examples. Thanks to myTectra, my communication is clearer and more effective.”

Karthika

Marketing Executive

“The trainer emphasized practical ways to assert ideas without confrontation. Techniques to handle criticism calmly and stay composed were especially useful. This course transformed how I manage discussions and team meetings professionally.”

Sanjay Rao

HR Manager

“Our team gained valuable skills in expressing thoughts confidently and constructively. The training included helpful role-plays and feedback sessions. This course has already enhanced how we communicate internally and with clients.”

Corporate Team Review

Finance Department

“Assertiveness in communication was a missing skill for me, but now I handle workplace conversations with clarity and calm. The course structure was concise and practical, perfect for busy professionals. Highly beneficial training by myTectra.”

Karan Desai

Operations Executive

The main objective of the Assertiveness in Workplace Communication Training is to equip professionals with practical skills to express themselves confidently and respectfully, manage conflicts effectively, and build stronger workplace relationships through clear and assertive communication.

The training typically spans 6 hours, myTectra also offers flexible schedules including weekday, weekend, and custom corporate sessions delivered online or in-person.

Yes, participants receive a certificate of completion from myTectra upon finishing the course.

myTectra offers both online and in-person training options to accommodate different learning preferences.

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.

Visa Debit/Credit Card
American Express and Diners Club Card
Master Card
PayPal
Net Banking/Wire Transfer
UPI Payment such as Google Pay, PhonePe, Paytm
Cash/Cheque/DD ( Not for Online Training )

Just give us a CALL at +918047112411 OR email at support@mytectra.com

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Assertiveness in Workplace Communication Training

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