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Leadership   

Sales 101 Training

Master sales fundamentals with proven techniques, customer insights, and communication strategies. Learn to build relationships, handle objections, and close deals with confidence to drive sales success.

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4.9

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16 - 24 hrs

Intensive Program

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Course Overview
  

Course Overview

The Sales 101 Training by myTectra is a foundational sales enablement program designed to equip aspiring and early-career sales professionals with essential skills to succeed in competitive business environments. It focuses on mastering the sales process, understanding customer behavior, effective communication, objection handling, negotiation, and closing techniques. Participants gain exposure to CRM tools, appointment setting strategies, ethical selling practices, and real-world sales scenarios. Through role plays and guided exercises, learners build confidence to convert leads, strengthen customer relationships, and achieve sales targets consistently.

Empower Your Teams with Customized, Expert-Led Training by myTectra →
Tailored Enterprise Learning

Empower Your Teams with Customized, Expert-Led Training by myTectra →

  

Learning Outcomes

Understand the complete sales process from prospecting to closing deals with practical application in real business scenarios.
Understand the complete sales process from prospecting to closing deals with practical application in real business scenarios.
Develop effective communication skills to engage prospects, build trust, and influence customer buying decisions positively.
Develop effective communication skills to engage prospects, build trust, and influence customer buying decisions positively.
Identify customer needs using structured questioning techniques and align solutions to maximize sales conversion.
Identify customer needs using structured questioning techniques and align solutions to maximize sales conversion.
Apply objection handling techniques to confidently address customer concerns and improve deal closure rates effectively.
Apply objection handling techniques to confidently address customer concerns and improve deal closure rates effectively.
Build strong sales pitches and negotiation skills to create value-driven and win-win customer outcomes consistently.
Build strong sales pitches and negotiation skills to create value-driven and win-win customer outcomes consistently.
Utilize CRM tools and sales technologies to manage leads, track performance, and improve sales productivity efficiently.
Utilize CRM tools and sales technologies to manage leads, track performance, and improve sales productivity efficiently.
  

Key Benefits

Sales Mastery

Build strong foundation in professional sales techniques

Better Conversion

Improve lead conversion and closing success rates

Strong Communication

Enhance customer interaction and persuasion skills

Confidence Boost

Develop confidence in handling clients and objections

Revenue Growth

Increase sales performance and business outcomes

Leadership Credibility

Builds strong leadership credibility and accountability levels

  

Course Outline

Introduction to Sales Excellence
  • Meaning and importance of sales in business growth
  • Role of a sales professional in modern organizations
  • Sales mindset and success traits
  • Types of selling environments (B2B, B2C, inside sales)
  • Sales ethics and professionalism basics
  • Overview of the complete sales lifecycle
Understanding the Sales Process
  • End-to-end sales cycle overview
  • Prospecting to closing journey
  • Lead qualification stages
  • Funnel and pipeline management
  • Key sales performance metrics (KPIs)
  • Common sales process challenges
Effective Communication in Sales
  • Building rapport with prospects and customers
  • Active listening and questioning techniques
  • Clear and persuasive communication skills
  • Emotional intelligence in sales conversations
  • Trust-building communication methods
  • Handling first customer interactions
Identifying Customer Needs
  • Customer behavior and buying psychology
  • Techniques for need discovery
  • Pain point identification strategies
  • Asking powerful discovery questions
  • Mapping solutions to customer needs
  • Building customer-centric selling approach
Appointment Making & Prospecting Strategies
  • Lead generation techniques
  • Cold calling and warm calling methods
  • Email and outreach strategies
  • Appointment setting best practices
  • Managing sales databases and CRM tools
  •  Converting leads into qualified meetings 
Sales Pitch Development
  • Structuring a compelling sales pitch
  • Value proposition creation
  • Storytelling in sales presentations
  • Product/service positioning techniques
  • Engaging customer attention effectively
  • Customizing pitches for different clients
Handling Objections Effectively
  • Common sales objections and causes
  • Techniques to overcome resistance
  • Turning objections into opportunities
  • Maintaining control in conversations
  • Building confidence in responses
  • Objection handling frameworks
Negotiation Skills in Sales
  • Basics of sales negotiation
  • Win-win negotiation strategies
  • Price and value negotiation techniques
  • Managing customer expectations
  • Handling tough negotiation scenarios
  • Closing mutually beneficial deals
Sales Tools, CRM & Technology
  • Introduction to sales tools and platforms
  • CRM systems and usage basics
  • Tracking leads and opportunities
  • Sales automation tools overview
  • Data-driven sales decision making
  • Improving productivity through technology
Ethical Selling & Professional Conduct
  • Importance of ethics in sales
  • Building trust through transparency
  • Avoiding misleading sales practices
  • Customer-first selling approach
  • Long-term relationship building
  • Professional sales behavior standards
Practical Sales Workshop & Role Plays
  • Real-world sales simulations
  • Role-play: cold calling and pitching
  • Objection handling practice sessions
  • Mock negotiation exercises
  • Closing technique demonstrations
  • Trainer feedback and improvement plans

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98%

Higher Conversion Rates

3x

Faster Deal Closures

5000+

Leaders Trained

50+

Countries Impacted

    

Corporate Group Training Delivery Modes

At myTectra, we deliver impactful and highly engaging Leadership Training Programs through onsite and virtual sessions. Our interactive approach ensures effective, outcome-driven learning experiences for your teams.

Virtual
On-site
Off-site

Virtual Training

myTectra’s virtual leadership training delivers expert-led, high-quality learning to teams anywhere with flexibility and consistency.

  • Enables seamless training access for teams across global locations
  • Ensures consistent quality with standardized measurable outcomes
  • Supports scalable, engaging learning without the need for travel

On-site Training

myTectra’s virtual leadership training delivers expert-led, high-quality learning to teams anywhere with flexibility and consistency.

  • Enables seamless training access for teams across global locations
  • Ensures consistent quality with standardized measurable outcomes
  • Supports scalable, engaging learning without the need for travel

Off-site Training

myTectra’s virtual leadership training delivers expert-led, high-quality learning to teams anywhere with flexibility and consistency.

  • Enables seamless training access for teams across global locations
  • Ensures consistent quality with standardized measurable outcomes
  • Supports scalable, engaging learning without the need for travel
      

Earn an Industry-Recognized Certificate

Validate your learning with a myTectra Leadership Training Certificate, showcasing your leadership and management skills. Boost career growth, enhance professional credibility, and stand out in today’s competitive business environment.

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Testimonials

What Leaders Say

“I was new to sales and honestly a bit unsure of how to approach clients. This training gave me a clear starting point, especially around handling conversations and building confidence.”
Mayank Srivastava
Sales Executive
“The sessions were very easy to follow and practical. Learning how to ask the right questions instead of just pitching made a big difference in my client interactions.”
Anika Kapoor
Business Development Associate
“I liked how everything was broken down into simple steps. From prospecting to closing, it felt structured and something I could actually apply right away.”
Ganesh Chandra
Inside Sales Representative
“The role-plays were really helpful. Practicing real scenarios made me more comfortable handling objections and keeping the conversation going with prospects.”
Neeraj Nair
Account Executive
        

Frequently asked questions

How do I contact myTectra for Corporate Training?

Would you like to reach us for the training for your team? Please fill the below form. We will get back to as soon as possible.

What is the duration of this course?

The course duration ranges from 16 - 24 hours, depending on the depth of training and customization requirements.

Can the training be customized for corporate teams?

Yes, the course can be tailored to align with your organization’s goals and specific leadership challenges.

Will participants receive a certificate?

Yes, participants receive a myTectra course completion certificate after successfully completing the training.

What are the payment options?

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.

  • Visa Debit/Credit Card
  • American Express and Diners Club Card
  • Master Card
  • PayPal
  • Net Banking/Wire Transfer
  • UPI Payment such as Google Pay, PhonePe, Paytm
  • Cash/Cheque/DD ( Not for Online Training )
What if I have more queries?

Just give us a CALL at +918047112411 OR email at support@mytectra.com

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