Microsoft D365 CRM and F&O Technical Training

4000+ Learners

Expert Trainers

Verified Certificates

Realtime Projects

Individual Focus

Flexible Schedule

High-Quality Training Awaits You

Join over 100000+ learners who have taken up training with myTectra. Get High-Quality Training, Certification, Best Price and 24/7 Customer Care.

Key Program Highlights:

Delivering top-notch education to equip you with essential skills.
Learn from industry experts with real-world experience.
A thorough curriculum covering all necessary topics.
Dedicated support to help you secure job placements.
High ratings reflecting our commitment to quality.
Hands-on experience through real-world projects.
Personalized, engaging learning for better outcomes.

mytectra-south-india-excellence-awards-2025

The Microsoft Dynamics 365 CRM and Finance & Operations (F&O) Technical Training offered by myTectra provides an end-to-end learning experience for professionals aiming to build technical expertise in the Microsoft Dynamics 365 ecosystem.
This course covers both major application suites:

✔ Dynamics 365 CE/CRM (Customer Engagement)

Customer Service
Sales
Marketing
Field Service
Power Apps & Dataverse
CRM Customization, Extensions, Plugins, Workflows, PCF Controls, Integrations

✔ Dynamics 365 Finance & Operations (F&O)

Technical Architecture
X++ Programming
AOT Objects
Extensions Framework
Integrations (OData, Custom Services)
Batch Jobs
Reporting (SSRS, Power BI Integration)

You will learn to configure, customize, develop, and extend both CE and F&O applications using Microsoft's latest best practices, development tools, and real-world scenarios.

Basic Prerequisites

Basic understanding of ERP/CRM concepts
Logical & analytical skills
Familiarity with databases (SQL preferred)

Technical Prerequisites (Recommended)

Working knowledge of C# for CRM
Working knowledge of OOP concepts
Basic knowledge of web technologies (HTML, CSS, JS)
For F&O: understanding of object-oriented programming

After completing this training, participants will be able to:

CRM Technical Outcomes

Customize and extend Microsoft Dynamics 365 CE using best practices
Develop plugins, workflows, PCF components, and JavaScript customizations
Build integrations using Web API, Azure, and Dataverse
Configure security, automation, and business processes
Build dashboards, reports, and Power BI visualizations

F&O Technical Outcomes

Develop using X++ and F&O technical frameworks
Configure and extend AOT objects
Build integrations using OData and Custom Services
Develop & deploy SSRS reports
Work with Data Entities, DMF, and D365 extensibility
Implement workflows and batch jobs
Debug, optimize, and follow best practices

Technical Developers
ERP/CRM Consultants
Software Engineers working in enterprise systems
Freshers aiming to become Dynamics 365 developers
Professionals migrating from AX 2012 / CRM on-premise

Curriculum:

Part A: Dynamics 365 CRM Technical (40 Hours)

Module 1: Introduction to Microsoft Dynamics 365 CRM

Overview of Dynamics 365 Apps
CRM Architecture
Key Terms: Entities, Attributes, Relationships
Deployment Models: Cloud, On-Premise, Hybrid
Understanding Dataverse

Module 2: Dynamics 365 Customizations

Custom Entities
Custom Fields
Relationships
Business Rules & Logic
Forms, Views, Dashboards
SiteMap & App Designer
Solutions: Managed vs Unmanaged

Module 3: Security Model in CRM

Business Units
Security Roles
Teams
Hierarchy Security
Field Security Profiles
Access Control Scenarios

Module 4: Automation — Processes & Power Automate

Workflows
Business Process Flows
Actions
Power Automate Flows for CRM

Module 5: Plugin Development (C#)

Introduction to Plugins
Registration using Plugin Registration Tool
Plugin Pipeline Stages
Writing CRUD operations in Plugins
Secure/Unsecure Configuration
Real-world plugin scenarios

Module 6: Custom Workflow Activities

Creating custom WF assemblies
Input/Output parameters
Exception handling
Best practices

Module 7: Web Resources & UI Customization

HTML/JS Web Resources
Using CRM Web API from JS
Form scripting events (OnLoad, OnSave)
Ribbon & Command Bar customizations

Module 8: CRM Integrations

Web API (OData)
Azure Integrations
PowerApps Portals
Virtual Entities
Best practices in integration development

Module 9: PCF (PowerApps Component Framework)

Introduction to PCF
Control Types
Building and deploying custom UI components
Using React-based PCF

Module 10: Reporting & Analytics

FetchXML
SSRS Reports
Power BI Integration with CRM

Part B: Dynamics 365 F&O Technical (40 Hours)

Module 1: Introduction to D365 Finance & Operations

D365 F&O Architecture
LCS (Lifecycle Services) Overview
Development Environment Setup
Packages, Models & Projects

Module 2: X++ Programming

X++ Basics
Variables, Data Types, Classes
OOP Concepts in X++
Collections
Exception handling

Module 3: AOT (Application Object Tree)

Tables
Indexes
Views
Extended Data Types
Enums
Forms
Menu Items

Module 4: Extensions Framework

Table Extensions
Form Extensions
Class Extensions
Event Handlers: Pre/Post events
Best practices (No Overlayering)

Module 5: Data Management Framework (DMF)

Data Entities
Import and Export projects
Staging tables
Recurring jobs

Module 6: Integrations in D365 F&O

OData
Custom Services
Batch processing
Third-party integration scenarios
REST & SOAP
Azure-based integrations

Module 7: Business Logic Development

Event-driven development
Custom classes
Number sequence development
Business logic patterns

Module 8: Workflow Development

Workflow infrastructure
Creating custom workflow types
Workflow events & approvals

Module 9: SSRS Reporting

Report Data Providers (RDP)
Temporary tables
Binding datasets
Designing reports in VS
Deploying & validating reports

Module 10: Performance & Best Practices

Caching
Optimization
Debugging tools
SysTrace, LCS Monitoring
Coding standards

Demo Session

Participate in a demo session for an overview of the course content. You will meet instructors and fellow learners, ask questions, and understand the teaching approach, helping you gauge the course’s relevance to your goals.

Enrollment

Complete your registration to join the course. You will gain access to the Learning Management System (LMS), where all materials, schedules, and resources are available, ensuring you’re ready to embark on your learning journey smoothly.

Live Classes

Engage in live classes led by experienced instructors covering core topics in depth. Interactive discussions and Q&A sessions encourage active participation, enhancing your understanding and retention of the material taught.

Hands-On Project

Complete a hands-on project that applies your learned skills in practical scenarios. This project simulates real-world challenges, allowing you to build a portfolio piece that showcases your competencies to potential employers.

Certification

After completing the course and project, you will receive a recognized certification that validates your expertise and enhances your professional credentials in your chosen field.

Career Support

Access career support services after certification, including resume workshops, interview preparation, and job placement assistance. These resources equip you with the tools needed to transition successfully into the workforce.

“I did the Python & Django course in myTectra. myTectra also gave me the opportunity to work on a real-time project which helped me a lot to get my concept throw. myTectra also provided me the placement in the company for the course I did in mytectra.”

Prinjal

Python

“I am from Robert Bosch and have taken up Python Flask corporate training from myTectra. I am very much satisfied and happy with this customized training. The tutor was extremely helpful and flexible and provided the best insightful training.”

Princy

Python Flask

“I have done Java Full Stack developer course in myTectra. myTectra has supported me in all possible ways. I have excellent knowledge of the course. mytectra has given all practical knowledge with real-time problems and examples”

Sunitha

Java Full Stack Developer

Expert Trainers

Courses are delivered by experienced working professionals and subject matter experts with real-world experience.

Hands-On Training

We provide learners with practical experience through real-world scenarios, projects, and interactive exercises.

Customizable Corporate Training

Tailored training solutions designed to meet the specific needs of organizations and teams.

Certifications & Assistance

Certifications offered by myTectra align with international standards and we also help you to prepare for globally recognized certifications.

Global Recognition

Trusted by individuals and enterprises worldwide, with a track record of successful alumni and partnerships.

24 x 7 Expert Support

We have a 24x7 online support team to resolve all your technical queries, through a ticket-based tracking system, for a lifetime.

Gain prestigious credentials and recognition

Global Accreditation

Recognized Credentials

Verify Certificate

Start Learning Today. Access Your Resources for a Lifetime!

Enjoy lifetime access to myTectra’s Learning Management System (LMS), including session recordings, study materials, and resources. This ensures continuous learning and easy reference to course content even after completion.

Lifetime Access

24/7 Assistance

Resume Preparation Made Professional and Impactful

Get expert guidance in crafting a professional and impactful resume. myTectra’s resume-building support helps highlight your strengths, certifications, and skills effectively, increasing your chances of landing your dream job.

Job-Ready Resume

Resume That Stands

Get Resume Help

Prepare for Success with Expert Mock Interviews

Prepare for real-world interviews with personalized mock interview sessions conducted by industry experts. Receive feedback on your performance, learn key interview techniques, and gain the confidence to succeed in job interviews.

Simulate Real Interviews

Boost Your Confidence

Request Mock Interview

FAQs

Would you like to reach us for the training for your team? Please fill the below form. We will get back to as soon as possible.

myTectra is providing 100% placement assistance on our key courses. We help you with the career counselling, Exams on Key courses, Mock Interviews and Technical Interviews Tips.

Landing an interview proves that you have the job-specific skills for the position, but how do your interview skills stack up? Also, Soft skills are often the most important factor in showing you're the best candidate for the job.

Hence we are conducting FREE TRAINING on Soft-Skills worth Rs-25, 000 to all myTectra students which will help you to attend the interviews with more confidence.

You will never miss a lecture at myTectra. You can choose either of the two options:

Classroom Training:

If you miss one or few classes we can give a backup class based on trainer and your convenient time.
In case if you miss many classes, we can reschedule your class with upcoming batches or other running batches based on how many courses topics you have completed so far.

Live-Online Training:

View the recorded session of the class available in your LMS.
You can attend the missed session, in any other live batch.

Yes. We arrange a free demo for all the courses either in the Classroom or Live-Online demo. Please fill the demo request form below to schedule a free demo.

Just give us a CALL at +918047112411 OR email at support@mytectra.com

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.

Visa Debit/Credit Card
American Express and Diners Club Card
Master Card
PayPal
Net Banking/Wire Transfer
UPI Payment such as Google Pay, PhonePe, Paytm
Cash/Cheque/DD ( Not for Online Training )

For Individual:

Classroom Training - Bangalore

Live-Online Training - Globally

For Corporates:

Classroom Training - We deliver classroom training for corporate in more than 20 countries. Send us an Enquiry Now!

Online Training - Globally

* All of the classes are conducted live online. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We do, however, provide recordings of each session you attend for your future reference.

Our Trainer’s are chosen not only for their knowledge and expertise but also for their real-time experience in the respective courses.

Adobe Customer Journey Analytics

4k+ LearnersLearn more →

Adobe Experience Platform

5k+ LearnersLearn more →

Adobe Experience Manager

10k+ LearnersLearn more →

Adobe Real-Time CDP

1k+ LearnersLearn more →

Adobe Analytics

7k+ LearnersLearn more →

Adobe Campaign Classic

8k+ LearnersLearn more →

Adobe Campaign

7k+ LearnersLearn more →

Adobe Target

2k+ LearnersLearn more →

Adobe Launch

2k+ LearnersLearn more →

Adobe Commerce (Magento)

2k+ LearnersLearn more →

Adobe Marketo Engage

2k+ LearnersLearn more →

Adobe Workfront Training

1k+ LearnersLearn more →

Adobe Audience Manager

1k+ LearnersLearn more →

Placement Assistance

Exclusive access to myTectra Job portal

Mock Interview Preparation

Resume & LinkedIn Profile Building

Access to Soft Skill Enhancement

One-on-one career guidance

Microsoft Azure

Azure Fundamentals: A Beginner's Guide to Microsoft Azure Training

Jul 10, 2023, 5:05:10 PM 2 min read

Microsoft Azure

Navigating the Cloud: Your Complete Guide to Microsoft Azure Training

Jul 10, 2023, 5:01:44 PM 1 min read

Microsoft Azure

Everything You Need To Know About Microsoft Azure Training

Jul 10, 2023, 4:57:55 PM 4 min read

Bangalore Chennai Hyderabad Mumbai Pune Kolkata Ahmedabad Gurgaon Coimbatore Noida Jaipur Chandigarh

Microsoft D365 CRM and F&O Technical Online Training

myTectra offers top-quality Microsoft D365 CRM and F&O Technical Training Online with expert instructors, real-world projects, and industry-recognized certification.

Microsoft D365 CRM and F&O Technical Certification Course Online

Gain practical skills in D365 CRM customization, F&O development, integrations, and workflow automation with myTectra’s Microsoft D365 CRM and F&O Technical Certification Course Online.

Advanced Microsoft D365 CRM and F&O Technical Training Online

Master advanced development concepts with myTectra’s Advanced Microsoft D365 CRM and F&O Technical Training Online, covering extensions, X++, plugins, APIs, and deployment strategies.

Best Microsoft D365 CRM and F&O Technical Online Course

Join the best Microsoft D365 CRM and F&O Technical Online Course at myTectra, featuring flexible learning, expert mentorship, and dedicated learner support.