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Digital Sales Training
Hands-On Digital Sales Training for Modern Sales Professionals
Master digital sales strategies, online customer engagement, social selling, virtual communication, lead generation, CRM tools, and conversion techniques to increase sales and grow your business in the digital marketplace.
Why Choose Us?
Discover key features that set our training apart.
Expert-Led Training
Learn from certified instructors with real-world industry experience.
Hands-On Learning
Practical assignments and projects to build job-ready skills.
Globally Recognized Certificate
Earn a professional certificate to boost your career opportunities.
Course Overview
Course Overview
Digital selling has transformed the way organizations engage prospects, build relationships, and close business. Today's buyers complete a significant portion of their purchasing journey online before speaking with a salesperson. As a result, modern sales professionals must combine relationship-building skills with digital channels, automation, AI, CRM platforms, analytics, and personalized customer engagement to remain competitive and consistently generate revenue.
The Digital Sales Training by myTectra is a comprehensive instructor-led program designed to help sales professionals, business development teams, account managers, entrepreneurs, and customer-facing leaders master modern digital selling strategies. Participants will learn how to build an effective digital sales presence, generate qualified leads, leverage LinkedIn and email prospecting, automate sales processes, design scalable sales funnels, conduct virtual sales conversations, manage customer relationships using CRM platforms, utilize AI for sales productivity, and measure sales performance using analytics and KPIs.
Through instructor-led workshops, virtual sales simulations, CRM demonstrations, AI-powered productivity labs, sales funnel design exercises, digital prospecting activities, communication role-plays, customer journey mapping, analytics workshops, business case studies, and capstone projects, participants will gain practical skills to build scalable digital sales systems, improve customer engagement, increase conversion rates, and drive sustainable business growth.
Course Objectives
Upon successful completion of this training, participants will be able to:
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Understand modern digital selling principles and customer buying behavior.
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Build a professional digital presence that supports sales success.
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Generate qualified leads using digital prospecting techniques.
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Develop scalable sales automation workflows.
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Design automated sales funnels that improve conversions.
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Conduct effective virtual sales meetings and presentations.
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Improve customer engagement through digital communication.
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Utilize CRM platforms to manage digital sales opportunities.
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Apply AI tools to improve productivity and personalization.
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Measure digital sales performance using analytics and KPIs.
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Build repeatable digital sales processes for sustainable growth.
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Drive predictable revenue using customer-centric digital sales strategies.
Prerequisites
Recommended Knowledge
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Basic understanding of sales processes and customer interactions.
Professional Requirements
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No prior digital sales experience is required.
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Basic computer and internet skills are recommended.
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Suitable for beginners and experienced sales professionals.
Target Audience
This training is ideal for:
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Sales Executives
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Business Development Executives
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Inside Sales Professionals
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Account Managers
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Sales Managers
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Customer Success Managers
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Marketing Professionals
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Entrepreneurs
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Startup Founders
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Consultants
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Freelancers
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Relationship Managers
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Digital Marketing Professionals
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Revenue Operations Professionals
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Customer Acquisition Teams
Training Methodology
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Instructor-Led Interactive Sessions
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Virtual Selling Simulations
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Digital Prospecting Workshops
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CRM Demonstrations
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AI Productivity Labs
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Sales Funnel Design Workshops
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Communication Role-Plays
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Customer Journey Mapping Exercises
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Analytics Workshops
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Business Case Studies
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Group Discussions
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Capstone Digital Sales Project
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Personalized Trainer Feedback
Tools Covered
CRM Platforms
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Salesforce CRM
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HubSpot CRM
- Zoho CRM
AI Productivity
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ChatGPT
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Microsoft Copilot
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Google Gemini
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Claude AI
Digital Selling
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LinkedIn
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LinkedIn Sales Navigator
Virtual Communication
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Microsoft Teams
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Zoom
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Google Meet
Productivity & Analytics
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Microsoft Excel
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Google Sheets
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Power BI (Overview)
Automation
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Zapier
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Microsoft Power Automate
Funnel & Marketing Platforms
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Mailchimp
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Brevo (formerly Sendinblue)
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HubSpot Marketing Hub (Overview)
Key Benefits
- Learn structured follow-up strategies that consistently improve lead conversion rates.
- Master the timing, frequency, and messaging required for successful prospect engagement.
- Build personalized email sequences that increase response and meeting rates.
- Conduct confident follow-up calls that move prospects through the sales pipeline.
- Apply multi-channel outreach techniques using email, phone, LinkedIn, and messaging platforms.
- Strengthen lead nurturing skills by delivering ongoing value throughout the buying journey.
- Handle objections professionally while maintaining positive customer relationships.
- Organize follow-up activities efficiently using leading CRM platforms.
- Leverage AI-powered tools and automation to improve productivity without sacrificing personalization.
- Measure follow-up success using sales KPIs and actionable performance dashboards.
- Develop repeatable sales processes that shorten sales cycles and improve forecast accuracy.
- Gain hands-on experience through live simulations, CRM exercises, email workshops, and an end-to-end sales follow-up capstone project.
Course Outcomes
Upon successful completion, participants will be able to:
Apply modern digital selling strategies.
Build a strong digital sales presence.
Generate quality leads through digital prospecting.
Automate repetitive sales activities.
Create sales funnels that boost conversions.
Conduct effective virtual sales conversations.
Manage opportunities using CRM systems.
Personalize customer engagement with AI.
Track sales performance using KPIs.
Build scalable digital sales systems.
Course Outline
Module 1: Introduction to Digital Sales
Understanding the Modern Digital Sales Landscape
Topics Covered
- Evolution of Digital Selling
- Modern Buyer Behaviour
- Digital Sales Mindset
- Customer Buying Journey
- Omnichannel Selling
- Digital Sales Ecosystem
- Current Industry Trends
- Course Roadmap
Practical Exercise
- Digital Sales Readiness Assessment
Module 2: Digital Sales Foundations
Building the Right Sales Framework
Topics Covered
- Digital Sales Principles
- Customer-Centric Selling
- Value-Based Selling
- Personal Branding
- Online Credibility
- Trust Building
- Digital Prospecting Fundamentals
- Sales Process Overview
Practical Exercise
- Digital Sales Framework Workshop
Module 3: Digital Prospecting & Lead Generation
Finding Qualified Opportunities
Topics Covered
- Ideal Customer Profile (ICP)
- Buyer Personas
- LinkedIn Prospecting
- Social Selling
- Email Prospecting
- Referral Marketing
- Multi-Channel Outreach
- Lead Qualification
Practical Exercise
- Lead Generation Campaign Design
Module 4: Sales Automation
Improving Productivity Through Automation
Topics Covered
- CRM Automation
- Lead Assignment
- Follow-Up Automation
- Email Automation
- Meeting Scheduling
- Workflow Automation
- AI Productivity
- Automation Best Practices
Practical Exercise
- Sales Automation Workshop
Module 5: Automatic Sales Funnel Blueprints
Building Predictable Digital Sales Systems
Topics Covered
- Lead Capture
- Landing Pages
- Lead Magnets
- Email Sequences
- Lead Nurturing
- Conversion Optimization
- Customer Journey Mapping
- Funnel Analytics
Practical Exercise
- Sales Funnel Blueprint Design
Module 6: Digital Communication Skills
Building Strong Customer Relationships Online
Topics Covered
- Discovery Calls
- Virtual Selling
- Presentation Skills
- Active Listening
- Objection Handling
- Online Negotiation
- Closing Techniques
- Relationship Building
Practical Exercise
- Virtual Sales Role-Play
Module 7: Digital Sales Tools & Workflows
Creating Efficient Sales Operations
Topics Covered
- CRM Platforms
- LinkedIn Sales Navigator
- AI Sales Assistants
- Sales Engagement Tools
- Workflow Management
- Collaboration Tools
- Productivity Systems
- Process Optimization
Practical Exercise
- Sales Workflow Design
Module 8: Customer Engagement & Success
Creating Long-Term Customer Value
Topics Covered
- Customer Experience
- Client Communication
- Customer Retention
- Upselling
- Cross-Selling
- Feedback Management
- Referral Programs
- Customer Lifetime Value
Practical Exercise
- Customer Journey Workshop
Module 9: Digital Sales Metrics & Analytics
Measuring Sales Performance
Topics Covered
- Sales KPIs
- Funnel Metrics
- Pipeline Analytics
- Conversion Rates
- Forecasting
- Dashboard Reporting
- Revenue Analytics
- Continuous Improvement
Practical Exercise
- Sales Dashboard Development
Module 10: Capstone – Building a Complete Digital Sales System
End-to-End Digital Sales Implementation
Participants will:
- Build a digital sales strategy.
- Design a digital prospecting campaign.
- Create an automated sales funnel.
- Configure CRM workflows.
- Implement automation.
- Apply AI tools.
- Build KPI dashboards.
- Present a complete digital sales growth strategy.
Final Deliverables
- Digital Sales Strategy
- Lead Generation Plan
- Automated Sales Funnel Blueprint
- CRM Workflow
- AI Sales Productivity Plan
- Customer Journey Map
- KPI Dashboard
- Digital Sales Playbook
- Revenue Growth Roadmap
- Executive Presentation
Join the Course Now!
Clients Testimonials
Hear what our learners say about myTectra!
"Moving from traditional selling to digital channels felt overwhelming until I attended this program. The sessions on LinkedIn prospecting, CRM workflows, and AI-powered outreach gave me practical methods that I now use every day with much better results."
Naveen Chaudhary
Business Development Manager
"Digital sales is much more than sending emails, and this training made that clear. The modules on sales funnels, virtual selling, and customer engagement helped our team create a far more structured approach to acquiring and nurturing leads."
Pulkit Sachdeva
Inside Sales Lead
"The hands-on exercises were the biggest advantage for me. Building automated workflows and understanding sales analytics helped me identify gaps in our process, and we've already seen noticeable improvements in response rates and conversions."
Fathima Ali
Sales Operations Executive
"Every topic was directly applicable to real business situations. The trainer demonstrated how AI, automation, and digital communication can work together to improve productivity without losing the personal touch that customers value."
Isha Khurana
Account Growth Manager
FAQ's
What is the duration of this course?
The total course duration is 16 Hours delivered via instructor-led sessions and practical labs.
Will I get placement assistance?
myTectra is providing 100% placement assistance on our key courses. We help you with the career counselling, Exams on Key courses, Mock Interviews and Technical Interviews Tips.
Landing an interview proves that you have the job-specific skills for the position, but how do your interview skills stack up? Also, Soft skills are often the most important factor in showing you're the best candidate for the job.
Hence we are conducting FREE TRAINING on Soft-Skills worth Rs-25, 000 to all myTectra students which will help you to attend the interviews with more confidence.
What if I miss a class?
You will never miss a lecture at myTectra. You can choose either of the two options:
Classroom Training:
- If you miss one or few classes we can give a backup class based on trainer and your convenient time.
- In case if you miss many classes, we can reschedule your class with upcoming batches or other running batches based on how many courses topics you have completed so far.
Live-Online Training:
- View the recorded session of the class available in your LMS.
- You can attend the missed session, in any other live batch.
Can I attend a demo session before enrollment?
Yes. We arrange a free demo for all the courses either in the Classroom or Live-Online demo. Please fill the demo request form below to schedule a free demo.
What if I have more queries?
Just give us a CALL at +918047112411 OR email at support@mytectra.com
What are the payment options?
Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.
- Visa Debit/Credit Card
- American Express and Diners Club Card
- Master Card
- PayPal
- Net Banking/Wire Transfer
- UPI Payment such as Google Pay, PhonePe, Paytm
- Cash/Cheque/DD ( Not for Online Training )
Where do the classes take place?
For Individual:
Classroom Training - Bangalore
Live-Online Training - Globally
For Corporates:
Classroom Training - We deliver classroom training for corporate in more than 20 countries. Send us an Enquiry Now!
Online Training - Globally
* All of the classes are conducted live online. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We do, however, provide recordings of each session you attend for your future reference.
Who are the Trainers?
Our Trainer’s are chosen not only for their knowledge and expertise but also for their real-time experience in the respective courses.
Corporate Training
Empower your team to excel—transform potential into performance with myTectra Corporate Training today!
We’d Love to Assist You!
Talk to our training advisor today and discover how myTectra can help you achieve your training goals.
Accelerate Sales Growth Through Digital Selling
Develop hands-on skills in digital selling, lead generation, social selling, CRM management, and sales automation.